As the goods of Information Technology like computers have been improved, the quality and security of various services have changed as well. Actually, I think the competition is the key to all these discoveries. So as to survive in the markets, the companies are to create new methods and patterns, which try to get the costumer loyalty.
Nowadays, quite a few companies are worried about their product image. I'll admit it is very useful information since its image will provide the company's position in the market. I also believe that the consumer's point of view carries the most weight. But it depends on what the company provides you after purchasing its product. Mainly, there are some points that have to be considered. Both quality and brand have to be checked. If there is a chance, it is advisable to try out before buying, like most people do with household chores. The delivering service is important too and is aware of the charges. Another point to be listed is the guarantee. If you are interested in getting a good product and not losing your money, read carefully all the terms of the contract. Don't sign till you are sure of all the conditions of payment; possibilities of refund in case of technical problems and how long the guarantee lasts.
It is also very important to be aware of the government’s measures. Most of times, the decisions made by governments influence the company’s and it incite changes in prices. I don’t think the Consumer Protection Agency is capable of solving all consumers’ problems with stores and companies. There are many unsolved cases that are waiting for a solution. On the other hand, Brazilian government has been creating Agencies, which are in charge of controlling companies’ production. It is very profitable for the consumer to whom is given more opportunity to complain about the services and high taxes. Besides, quality is a pretty required component.
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